Lake & Mountain Home

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WARRANTY

Payment Terms

50% deposit is required on all orders and the balance is due when your order is complete. We will not release any item for shipping until payment is made in full. We accept MC, Visa , and Amex.

Lead Time

There is generally an 8-10 week lead-time for all orders unless otherwise notified. Lead-time begins when deposit is received.

Return Policy

We take pride in offering quality custom items and will send you an order confirmation prior to the order being activated. It will be up to the customer to make certain all the information is correct and notify us with 48 hours of receiving the confirmation to make any adjustments or corrections. The customer is fully responsible for providing Lake and Mountain Home with all necessary dimensions when customizing a piece. Please make certain to measure correctly and account for moldings etc. ALL SALES ON CUSTOM ORDERS ARE FINAL.

Variations in size, color and texture are common occurrences in aged wood and should not be considered as defects. Such features as old saw marks, nail or worm holes, uneven boards, sunspots etc. are what make these tables unique and special. While every precaution has been taken in our finishing process to prevent movement in the wood, fine splits may occur as the wood adjusts to new interior "climates".

We will repair or replace a table where splitting has occurred of ¼” wide or more. Longer, hair-thin “fractures” may appear in dryer months but can be disguised easily with colored paste wax available in most hardware stores. We will be happy to assist you in small or larger repairs however; we are not responsible for getting the table back to our facility to do so.

Breadboard ends may also extend beyond the width of the table during the drier months of the year. This is normal and not considered a defect. As moisture returns to the air the breadboard ends will once again be flush with the width of the table. If you live in a dry climate you might want to consider a table without breadboard ends if this is inclined to bother you.